Shipping & Delivery

Shipping & Delivery

Your bias is on the way — we'll get them to you as fast as we can.

Thank you for choosing Biaspics — your go-to destination for custom KPOP photocards and fan-made merch.

We offer a range of made-to-order products tailored for KPOP fans, including standard photocards, PET transparent cards, square cards, sticker sets, and more. Below is everything you need to know about how and where we ship.

🌍 Where We Ship

We currently ship to the following countries and regions:

  • United States
  • Canada
  • United Kingdom
  • European Union
  • Australia
  • New Zealand

⚠️ Please note: We do not currently ship to other countries or regions outside of this list.

⚙️ Production Time

All BiasPics products are made to order after you place your order. Production time varies by item:

Photocards & Square Cards
Ships within 72 hours
Standard photocards, PET cards, square cards
Other Items
4 — 7 business days
Sticker sets, custom bundles, and more

⏱️ We aim to start production on the same day the order is placed, depending on order volume.

📦 Estimated Delivery Time (After Production)

Once your order ships, estimated delivery time is:

🇺🇸 United States & 🇨🇦 Canada
10 — 20 calendar days
🇬🇧 UK / 🇦🇺 Australia / 🇳🇿 New Zealand
15 — 25 calendar days

🎤 Concert tip: If your order is for a concert or special event, we strongly recommend ordering at least 15 calendar days in advance.

💰 Shipping Rates & Free Shipping

Shipping fees are based on your location and order weight.

Free shipping applies automatically to qualifying orders (e.g. over $39.99 in the U.S.).

✅ Final shipping costs are shown at checkout — no hidden charges.

✅ No Customs Duties – Prepaid Worldwide

We prepay all customs duties and taxes. You will not be charged anything extra at delivery — what you pay at checkout is all you pay.

🔍 Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking link.

You can also check your status anytime at: https://www.biaspics.com/apps/tracking

🛡️ Lost or Damaged Packages

We take full responsibility for any packages that are lost or damaged during shipping. Just contact us — we'll offer a free replacement or full refund depending on your preference.

⏱️ The "We Know You're Waiting" Promise

If your order hasn't shipped within 10 business days of placement (standard processing), we'll automatically refund 10% of your order total. No need to chase us — we'll handle it.

* Applies to standard processing orders. Rush orders have a 5 business day threshold.

💬 Need Help?

We're happy to help with anything you need.

📧 Email hello@biaspics.com
📱 WhatsApp +1 (XXX) XXX-XXXX
📸 Instagram @BiasPics
🎵 TikTok @BiasPics

BiasPics — Your bias, perfectly printed.